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    Nevill Long launch etrade24-7 – the new online customer service portal

    9th October 2013

    You can now access your account at Nevill Long 24 hours a day, 7 days a week.

    etrade24-7 is an exciting new concept which recognizes that in today’s busy world 9 to 5 is a thing of the past. Increasingly customers have told us they catch up on paperwork at evenings and weekends, and would like a more flexible and personalized way to access their account. With etrade24-7, we can now offer that.

    etrade24-7 enables you to work when you want to and gives you instant access to all the information you need to manage your relationship with Nevill Long on-line in real time, anytime.

    etrade24-7 has 3 main sections – My Account, My Orders and My Products.

    In the My Account section you can get detailed information on past transactions and payments. You can see a live statement of your account and download copy invoices and credit notes for your files. Use the My Orders section to review live orders and manage up and coming deliveries, whilst also being able to review and analyze your past orders for content and to help forward planning.

    The My Products section allows you to search our product range, find out product details through the info button and place orders straight into our order processing system for a delivery to meet your needs to the address of your choice.

    Nick Lankester, Commercial Development Manager, said of the launch: “We have listened to customer demand and created a program that we feel will hugely complement and extend the service we give to our customers. At Nevill Long we have the ambition to become the “Distributor of Choice” for all our customers – we hope you agree that etrade24-7 moves us towards that goal.”

    etrade24-7 will revolutionize the way we work together, it’s free and it’s available NOW! etrade24-7 launches with access to the My Account and My Orders sections, with access to the My Products section and ordering online following shortly after.

    To find out more, please visit the etrade24-7 section of our website, where you can watch a promotional video showcasing the system and register your interest via the simple webform.

    We look forward to having you on board.